My oil change was completed less than 45 minutes after I arrived for my appointment. The service department personnel were very attentive and professional.
Work was done on time and nice friendly attitude. Nice Customer lounge with wi-fi.
Service advisor was very helpful along with the Honda team that worked on my vehicle
No hassle, Weston (sales) and Glenn (finance) were great to work with. I'd go back for sure. Everyone else was friendly and helpful as well.
Can’t ask for better experience. My wife hates to car shop. Her 2007 Odyssey with 183,000 needed to be replaced. I called ahead. They met us at the door by the gentleman who was to meet with us. Picked one out, drove it for a test run and then signed the paper work. It’s a beauty. See them in 12 + years for a replacement unless a daughter needs an suv sooner.
I took my truck in because of a factory recall notice. It turns out that my truck did not need any repair. The people in the Service Department were very polite and friendly. They listened to my questions and gave information in a professional manner. The waiting area was comfortable. The only problem I had in this visit was using their coffee-brewing machine. With help from the staff, I got my coffee. I will take my truck to Honda East again.Update October 2019My Ridgeline was nearing the 10k mark, so I made an appointment for service. They were ready for me when I got there. We reviewed what service was needed, and I spent about 45 minutes in the waiting room. This time I knew how to use the coffee machine. They had estimated that my service might take up to 90 minutes, but they had me on my way in half that time. I was treated well. The staff was pleasant, polite, and professional. I overheard other customers' discussions about their service, and I was impressed by the way the staff explained their situation, and they offered options for service without any undue pressure. I will definitely take my truck to Honda East again.
excellent service and very friendly staff
Weston is great! He went the extra mile and brought the van to our house to let us see it because it was hard to get over there to look at it. and just gives you great advice whether it is in his favor or not. Everyone else was great as well! Great experience as usual! Your service dept. is great as well! Andrea, Johnny and Dave are great!
Leave Us A Review