Recently purchased 2018 CR-V here. Staff very helpful and kind. Everything was done amazingly fast and easy...And I love my car. The only thing I was disappointed by was the Johnny's wash club account. I was told I could use it for either an upgraded exterior outside wash or a basic indoor and outdoor wash. When I went to Johnny's not only did they tell me I only had an option for a basic exterior wash but they told me my account was not active and that the dealer was supposed to have told me to wait a few weeks before it was activated (I went about a week after I got the car.) So that was a little embarrassing since I was already stuck in line, but it is what it is I suppose.
Bob Shafer was a gem! Going to look at cars with my fiancée could have been a truly boring experience but Bob really got to know us and chatted with us during financing. He was nothing but helpful during the process and gave my fiancée the best options for his car. Thank you!
If there is one reason we bought our car- Its Bill Fey. Man know the machines.
I contacted 9 Honda dealers in search of a car for my wife. Honda East was the last place I shopped. It will be the first place I start next time. Jeff Toelke is a great non pressure salesman and Chad Brown the sales manager was outstanding. Easiest car purchase ever. The were true to their word. There were no tricks or gimmicks at closing. I first entered the building on February 1rst and left with a new car on the 4th. If you don't like the drama of car shopping, ask for Jeff and Chad. What a nice change of pace from some of my other car buying experiences!
Huge selection! Was able to look without being flocked by sales people. Not all prices on all cars. Just couldnt find what needed. The guest parking is kinda ackward.
I would highly recommend Honda East. The salesman, finance department and even the general manager made me feel incredibly comfortable and went out of their way to ensure that leasing a new HRV was quick and painless. After comparing 3 or 4 different dealerships their prices were the best I found by far.
I had a fantastic experience at Honda East from the initial phone call through moment I drove off the lot with a lease on a brand new HRV. The salesman, Jeff Toelke, was very nice and incredibly knowledgeable. He made me feel comfortable and it seemed he genuinely wanted to help me find the right car. Once I decided on the car, they went above and beyond to make the whole leasing process quick and painless. I've visited a lot of different dealerships around Cincinnati and couldn't recommend this place more.
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